🛡️ Responsible Gambling

Responsible Gambling at 135bet — Bet Responsibly

135bet believes betting should be a form of entertainment — like watching the Brasileirão with friends or playing a poker game on a Friday night. When gambling stops being fun and starts causing worry, it's time to use the tools the platform puts at your disposal. This page covers everything you need to know to stay in control.

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Play Responsibly

135bet puts protection tools in the hands of every user — from the very first login.

✔ Configurable deposit limits

✔ Temporary breaks and self-exclusion

✔ 24/7 support in Portuguese

⚙️ Available Tools

What 135bet puts in your hands

All control tools are available in your account dashboard — no need to call anyone, no red tape, accessible at any time.

Customizable Deposit Limits

Set the maximum amount you want to deposit per day, per week, or per month — directly in your account dashboard, no need to contact support. The limit takes effect immediately after you save it. To increase a limit you've already set, a mandatory 7-day cooling-off period applies before the change takes effect. To decrease it, the change is instant. The goal is simple: you decide how much you want to risk before you start playing — not in the middle of the adrenaline of a Flamengo match or an Aviator session.

Temporary Account Break

Need some time away? 135bet lets you pause your account for 24 hours, 7 days, 30 days, or 6 months. During the break, you won't be able to make deposits, place bets, or access games — but you can withdraw your available balance at any time. An active break also automatically stops marketing emails and promotional communications. To activate it, just go to your account settings under Responsible Gambling and choose the period. No justification or authorization required.

Permanent Self-Exclusion

If you decide you no longer want to use 135bet, the permanent self-exclusion option is available in your account dashboard. Once activated, the account is permanently closed — there is no reopening, even if you change your mind later. Your available balance can be withdrawn before closure. Personal data is retained only for the minimum period required by law. 135bet will not send any communications after self-exclusion and will block any attempt to create a new account using the same details.

Full Betting and Deposit History

Full transparency into everything happening in your account. The 135bet dashboard shows your complete history of bets, Pix deposits, withdrawals, bonuses, and VIP Program activity — filterable by period, category, and transaction type. Having that history readily accessible is a valuable self-awareness tool: seeing the real numbers helps you spot patterns that memory tends to distort. Access it whenever you like, no need to contact support.

Strict Age Verification

135bet is an exclusive platform for users aged 18 and over residing in Brazil. Registration requires a valid CPF and confirmation of legal age. The system cross-references data with active CPF databases to verify age. For withdrawals above R$ 1,000.00 or whenever there is any sign of data inconsistency, supporting documentation may be requested — national ID, driver's license, or passport. Accounts identified as belonging to minors are closed immediately, with notification to the relevant authorities where applicable.

Specialized Human Support in Portuguese

The 135bet support team is trained to handle responsible gambling situations with active listening, no judgment, and no attempt to convince the user to keep playing. If you reach out saying you're concerned about how much you're betting or the financial impact it's having, the agent will walk you through the available control tools and, if needed, activate an immediate account break. Portuguese-language support is available 24 hours a day, 7 days a week, including national holidays.

📋 Step by Step

How to activate the control tools

All options are found in the "Responsible Gambling" section within your account settings. Here's how to access each one:

Log in to your 135bet account

Log in as usual with your email and password. If you have two-factor authentication enabled, confirm the code on your phone.

Go to Account Settings

Click the profile icon in the top right corner and go to "Settings". The side menu displays all available sections.

Select "Responsible Gambling"

In this section you'll find all the tools: deposit limits, temporary break, self-exclusion, and a detailed betting history.

Set it up the way you need

Set your limit amounts, choose your break period, or request self-exclusion. Changes that reduce limits take effect immediately.

Confirm and you're done

You'll receive a confirmation by email. If you need help at any point, Portuguese-language support is available 24 hours a day via live chat.

🔍 Self-Assessment

Are you gambling in control?

These questions have no right or wrong answers — they're an invitation to reflect on your relationship with betting at 135bet. If you're answering "yes" frequently, it may be time to reach out to support or activate a control tool.

Have you ever bet more than you planned at the start of a session?

SometimesNever

Have you ever kept betting to try to win back losses?

YesNo

Have you ever skipped paying bills to have money to bet?

It has happenedNo

Do you feel anxious or irritable when you can't access the platform?

SometimesNever

Have people close to you expressed concern about your betting?

YesNo

💡 Important reminder If any of these situations sound familiar, that's not weakness — it's self-awareness. Reach out to 135bet support or activate a temporary break. No bet is worth more than your peace of mind.

⚠️ Warning Signs

When gambling stops being fun

Problem gambling rarely appears out of nowhere — it tends to develop gradually. Recognizing the signs early makes all the difference. Here are the behaviors worth paying attention to:

Betting to escape personal, financial, or emotional problems rather than for fun
Feeling the need to bet larger amounts to get the same excitement as before
Feeling irritable or anxious when trying to cut back or stop betting
Lying to family or friends about how much you bet or lose
Using Pix from savings accounts or a credit card to deposit after draining your balance
Neglecting professional, family, or financial responsibilities because of betting
Continuing to bet even after deciding to stop, multiple times
Feeling like you'll only stop once you've won back what you lost — and never being able to stop

❤️ You're Not Alone These behaviors are recognized by medicine and psychology as signs of behavioral dependency — not a lack of willpower. Seeking help is the most courageous thing you can do in that situation.

🤝 Available Support

Where to find help in Brazil

The 135bet strongly recommends the resources below for anyone who feels gambling is getting out of hand. They're all free, available in Portuguese, and tailored to the Brazilian context:

CVV — Centro de Valorização da Vida

Call 188 or visit cvv.org.br. Available 24 hours a day, 7 days a week. Emotional crisis support, including situations related to financial losses and addiction.

Jogadores Anônimos do Brasil

Visit jogadores-anonimos.org.br. Mutual support groups for people with gambling-related problems, available in person and online across many Brazilian cities — from São Paulo to Porto Alegre.

CAPS — Psychosocial Care Center

The public mental health network SUS covers behavioral addictions, including problem gambling. Find the nearest CAPS center in your city at the Ministry of Health website or call 136.

135bet Support — 24 hours in Portuguese

Our team is available via the platform's live chat or by email at contato@135bet.click to guide you on control tools, activate immediate breaks, and support anyone who needs it.

🚨 In urgent financial crisis situations

If gambling losses have created a serious financial situation — debt, default, or putting your family's livelihood at risk — in addition to seeking emotional support, consider reaching out to a financial counseling service. Your local Procon can guide you on debt negotiation. The INSS has support programs for vulnerable situations. Asking for professional help isn't defeat — it's the first step toward recovery.

📝 What Playing Responsibly Actually Means

Understanding responsible gambling in practice

When the 135bet talks about responsible gambling, it's not just going through the motions. It's a genuine stance: the platform doesn't profit from bettors who've lost control — it profits from users who play consistently, sustainably, and enjoyably over time. A bettor who plays responsibly comes back the following week. One who's lost control doesn't come back at all, and leaves with a bad experience that helps no one.

Betting on football — whether it's a Brasileirão Série A match, a Libertadores round, or a Copa do Brasil game — is, for most Brazilians, a natural extension of the joy of following the sport. It's cheering with a little extra thrill, turning your read of the game into something tangible. The same goes for a crash game like Aviator on a Thursday afternoon or a poker session over the weekend. It's entertainment — and like all entertainment, it works best when there are limits.

The problem starts when the limit disappears. When betting is no longer about the thrill of the game but about recovering yesterday's losses. When the Pix deposit that used to be R$ 50.00 has quietly crept up to R$ 300.00. When you close the app feeling worse more often than you feel good. These are real signs, recognized by the World Health Organization as characteristics of behavioral addiction — and the 135bet takes this seriously.

That's why the control tools at 135bet were designed to be simple to use and immediate to activate. There's no red tape to reduce a deposit limit or pause your account — but there is a mandatory cooling-off period before raising limits you set yourself. That's not a punishment: it's protection for the moment when you might be making an impulsive decision after a bad session.

The 135bet also understands that responsible gambling isn't just about the individual user. It's about families. Children who grow up in homes where gambling is used as an escape learn patterns that can repeat themselves. That's why the platform takes age verification seriously — not only as a legal obligation, but as a social responsibility. No one under 18 should have access to the 135bet, and the platform uses active verification technology to ensure this.

If you use the 135bet the way the vast majority does — as another way to root for your team, to watch UFC with a little bet on the round finish, or to try your luck on Spaceman between things — you're exactly where you should be. Keep enjoying the platform within a limit that makes sense for your budget, use the VIP Program cashback as a loyalty perk, and if you ever feel something's off, the tools are there for you.

The 135bet commits to not sending promotions that encourage higher-value bets during periods when the user shows usage patterns above their account's historical average. The system monitors this in an aggregated, anonymous way — not to penalize, but to protect. When a concerning pattern is identified, the user receives a friendly message about the tools available. Nothing more. The decision to use them is always yours.

🔧 Tool Details

How each tool works in practice

Clear explanations of what each feature does, how to activate it, and what happens next.

Deposit Limit

Set daily, weekly, and monthly deposit caps in your account dashboard. Practical examples: a daily limit of R$ 50.00, weekly of R$ 200.00, and monthly of R$ 500.00. Once the limit is reached, no new deposits are accepted for that period — not via Pix, card, or boleto. To lower a limit: takes effect immediately. To raise one: a 7 calendar-day waiting period applies before it goes live.

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Temporary Break

Suspends access to betting and deposits for 24 hours, 7 days, 30 days, or 6 months — your choice. During the break, withdrawals of your available balance continue to work normally. The break cannot be undone before the chosen period ends. Marketing emails and promotional notifications are automatically disabled for the entire duration.

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Permanent Self-Exclusion

Permanent and irreversible account closure. After the request, your available balance can be withdrawn normally. The account is closed within 24 hours of confirmation. Your CPF is blocked from creating new accounts at 135bet. No promotional communications are sent after self-exclusion. It's a permanent decision — and 135bet respects it in full.

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History & Transparency

The account dashboard displays a detailed history of bets, Pix and boleto deposits, withdrawals, credited bonuses, and VIP Program activity. You can filter by time period (last 7 days, 30 days, 90 days, or a custom range) and by activity type. Exporting your history in a readable format is also available upon request through Portuguese-language support.

❓ Frequently Asked Questions

Responsible Gambling Questions at 135bet

The most common questions from users about the control tools and 135bet's commitment to responsible gambling.

Yes. During a temporary break — whether 24 hours, 7 days, 30 days, or 6 months — you won't be able to make deposits or place bets, but you can request a withdrawal of your available balance at any time. Pix withdrawals continue to work normally within your VIP Program tier's standard timeframes. The break is designed to protect you from impulsive new deposits, not to hold back money that's already yours.

The 7-day cooling-off period before a deposit limit increase takes effect is a deliberate safeguard — not red tape. Most requests to raise limits happen right after a loss, when the urge to chase is strongest. The 7-day window exists precisely so that decision isn't made in the heat of the moment. If after 7 days you still want to raise the limit, the request is processed automatically. For reducing limits, the effect is immediate — always.

No. The 135bet support team is trained to respect and support responsible gambling decisions — no pressure, no pushback, and no attempts to change your mind. If you reach out to pause or close your account, the agent will help you do it as quickly and simply as possible. 135bet's internal policy explicitly prohibits any attempt to discourage users who request control tools.

During a temporary break, your accumulated VIP points are preserved. Any weekly automatic cashback you were entitled to before the break continues to be credited as normal — a break does not cancel benefits you've already earned. Your VIP level is also maintained throughout the break period. When you return after the chosen timeframe, everything is exactly as you left it, including your points history and the level you reached.

If you suspect a family member is struggling with gambling-related issues on 135bet, the first step is an honest conversation about what you've been noticing. You can guide them to the control tools available in their account dashboard — deposit limits, temporary break, or self-exclusion. The 135bet Portuguese-language support team (live chat or contato@135bet.click) can also be contacted by third parties with genuine concerns about a family member. Additionally, external resources such as Jogadores Anônimos do Brasil (jogadores-anonimos.org.br) and CVV (188) offer guidance for both those with the problem and their loved ones.

View all frequently asked questions →

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Privacy Policy

LGPD — Your data protected by 135bet

All data collected by the 135bet — including usage data related to responsible gambling — are handled in full compliance with the LGPD. Gameplay behavior data is used exclusively for user protection, never for marketing or commercial profiling.

Read the Privacy Policy →

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Terms and Conditions

Full platform terms of use

The Terms and Conditions of 135bet include the full section on responsible gambling, age restriction, account closure, and the platform's obligations regarding the control tools made available to all users.

Read the Terms and Conditions →